Department:              Crisis Residential Units – Hendrie and Westcott

Reports To:                Director of Residential Services

Classification:            Exempt                                                Revised: 02/09

GENERAL DESCRIPTION:

Delegates and coordinates duties and responsibilities of Westcott or Hendrie facility (as designated), as well as manages the program staff.  The manager has 24 hour availability on-call.

JOB FUNCTIONS:

• Delegate work assignments and document on assignment sheet specific duties, including breaks and any additional duties during down time
• General mediation between staff disputes, coordinating problematic calls with providers, including insurance agencies
• Ensure proper triage is done and signed by the R.N.
• Maintain responsibility for knowing the whereabouts of staff and maintain communication between staff, including being made aware of all incoming patients prior to acceptance, any medical clearance issues on incoming patients and reviewing lab work
  • Coordinate and use sound clinical judgment in assigning transports
  • Manage problematic situations requiring the assistance of the psychiatrist.  The nurse manager will be the delegating authority
  • Give verbal and briefly written overall report to the oncoming shift, including all unusual situations and call-ins.  
  • Direct and supervise Westcott or Hendrie staff (as designated), ensuring adherence to Common Ground personnel policies and procedures.  Provide training and development, appraisal, and recognition.  Evaluate staff performance and provide discipline, as appropriate and per policy.
  • 24-hour availability on-call
  • Perform other duties as assigned.

SUPERVISION:

• Nurses – RN, LPN; Mental Health Technicians, Case Manager/Discharge Coordinator, Art Therapists

MINIMUM QUALIFICATIONS:

• Licensed as a Registered Nurse in the state of Michigan

• Minimum of 1 year experience in previous supervisory positions and the ability to demonstrate leadership skills

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of nursing principles and techniques.
• Ability to assess client’s symptoms and reactions to medications.
• Ability to recognize indications of medical emergencies and respond appropriately.
• Ability to work with a multi-disciplinary team.
• Ability to apply and integrate theory, knowledge, values and practices of social work, crisis intervention and chemical abuse and dependency.
• Ability to relate to clients with a variety of age, sex, economic and educational/cultural backgrounds.
• Ability to understand and apply the dynamics of systems theory.
• Excellent communication skills, both written and verbal
• Proficiency in MS Office – Word, Excel, Outlook

JOB CONDITIONS AND REQUIREMENTS

• The work environment may subject staff to behavioral and medical problems that could be physically hazardous.
• Works in a residential/clinical environment.

• Adheres to Common Ground policy on confidentiality.

Department:              Courts

Reports To:                Screening Manager

Classification:            Exempt                                                Developed:  07/10

GENERAL DESCRIPTION:

The Court Liaison’s primary responsibility is to take a lead role in the development of the project by assessing the availability of mental health services in Oakland County, identifying gaps in services, developing procedures for referral to mental health services and for the transmission of information between the criminal justice system and mental health treatment providers. These efforts are geared toward the achievement of positive outcomes for both the individual and society as an alternative to arrest and incarceration of the mentally ill.

The Court Liaison works closely with Community Mental Health Services, Oakland County Substance Abuse Services, and Oakland County Department of Community Corrections, members of the Waterford Township Police Department and the Judges and Probation Officers of the 51^st District Court.

Additional duties of the Court Liaison include assessing or arranging for the assessment of persons determined to be in need of mental health treatment, assessing or arranging for assessment for eligibility, and arranging for access to Community Mental Health services, services available through the Office of Substance Abuse Services and the Department of Community Corrections, and when necessary private mental health resources available in the community. The liaison is expected to serve and assist the Waterford Township Police Department, the Oakland County Sheriff’s Department and the Judicial System.

JOB FUNCTIONS:

• Determine strengths, weaknesses and gaps in mental health services available in Oakland County.
• Complete an inventory of existing mental health services in the community and develop procedure for maintaining inventory of services.
• Complete or arrange for timely assessments and recommend proper course of action.

• Within HIPPA guidelines, share and retrieve information between mental health services providers, the Police, Sheriff, Probation Officer and others related to treatment progress and program adherence.
• Determine if individuals do not appear to understand their rights, and communicate with law enforcement and Court staff when sufficient level of understanding does not seem achievable.
• Attend Court hearings and provide the Court with information regarding the individuals’ treatment, services, and supports.
• Maintain accurate and current records and reports. Ensure that proper consent forms and other documents are completed.
• Offer to participate in the individuals’ Person Centered Plans.  Monitor treatment plan progress and delivery.
• Respond appropriately to the requests of all Law Enforcement, Mental Health and Court staff.
• Collaborate with CMH, OSAS agencies, Law Enforcement, Court, and other community service providers; ensure that all needed updates between the aforementioned parties occur.
• Report to Law Enforcement and Court in regard to clients’ progress (including noncompliance to a diversion program).
• Participate in quality improvement and utilization review activities.
• Participate in all additional trainings and in-services, as required.
  • Perform other duties as assigned

SUPERVISION:  None

MINIMUM QUALIFICATIONS:

• Master’s Degree in Psychology, Social Work, or Counseling with either
  • One year of clinical experience providing mental health services to clients with dual disorders (mental illness & substance abuse/dependence),

OR

•  
  • Substance Abuse Specialization (Post Master’s Level) or Clinical Internship in a Mentally Ill & Substance Abuse Facility (CMH, Hospital, Dual Diagnosis Treatment Center, etc)

• Licensed in the State of Michigan as a LPC, LMSW or LLP.
• Valid Michigan driver’s license and clean driving record, and use of vehicle during work hours.
• Strongly Preferred – Experience providing therapeutic services to individuals involved with the criminal justice system; persons with substance abuse and mental disorders; IDDT experience; Certified in Motivational Interviewing.

KNOWLEDGE, SKILLS, ABILITIES:

• Ability to work with people who have a with mental illness and substance abuse disorders.

• Ability to provide congruent and accurate testimonies when summoned to court

• Ability to utilize Motivational Interviewing, Counseling and Therapy.
• Ability to complete Mental Health Assessment and provide treatment recommendations.
• Knowledge of Integrated Dual Disorder Treatment philosophy.
• Ability to provide Mental Health and Substance Abuse services in a jail/prison setting.
• Experience with Person-Centered Planning and strength based approaches.
• Experience in court related activities, including court reporting, advocating, and testifying.
• Ability to collect, maintain and evaluate data.
• Ability to integrate information and provide court and other reports as needed.
• Ability to establish and maintain effective working relationships.
• Ability to respond appropriately to requests from hospitals, Circuit Court, Prosecutor’s Office, Crisis Residential Facilities, Crisis Stabilization Team, clinical programs, and provider networks.
• Ability to communicate effectively orally and in writing.
• Ability to create presentation by integrating data from multidisciplinary sources.
• Ability to work independently.
• Ability to follow the rules, regulations, and standards of accrediting and regulating agencies.
• Proficiency in MS Office – Word, Excel, Outlook

JOB CONDITIONS AND REQUIREMENTS

• The work environment may subject staff to behavioral and medical problems that could be physically hazardous.
• Works at 51^st District Court location, in office/court environment.

• Adheres to Common Ground policy on confidentiality.

Department:              Crisis Resource Center

Reports To:                Screening Manager

Classification:            Hourly                                     Revised: 02/19

GENERAL DESCRIPTION:

Provides and performs clinical screening/assessments of client’s mental condition and determines the appropriate linkages to mental health services on-site and in the community.  Triage findings, when appropriate with psychiatric nursing staff and participates in the treatment/discharge planning. 

JOB FUNCTIONS:

• Assess client’s medical and mental condition. 
• Assure collection of appropriate client assessment and screening information, to include bio-psycho-social information, psychiatric and medication history, alcohol/drug information.
• Participate in conducting health assessment.
• Determine eligibility for crisis stabilization services, in-home stabilization services or appropriate referral to other community hospitals or agencies.
• Provide in-home crisis stabilization and short-term case management, as needed.
• Work with police, hospitals, group homes and all case management entities.
  • Monitor well-being of clients.
  • Provide adequate, accurate and timely documentation of case records.
  • Complete Service Activity Logs in accordance with departmental standards.
  • Adhere to established Quality Improvement Indicators.
  • Participate in training and orientation of new staff.
  • Perform other duties as assigned

SUPERVISION: None

MINIMUM QUALIFICATIONS:

• MSW
• LPC, LLP, or LMSW
• 2+ years experience in psychiatric screening and assessment
• Valid driver’s license and clean driving record

KNOWLEDGE, SKILLS, ABILITIES:

• Ability to apply and integrate theory, knowledge, values and practices of social work, crisis interventions and chemical abuse and dependency
• Ability to travel alone and/or with team members to provide services to consumers in the community
• Ability to relate to a diverse population of clients which includes a variety of age, sex, economic and educational background
• Ability to understand and apply the dynamics of systems theory
• Excellent communication skills, both written and verbal
• Ability to work both independently and with a multi-disciplinary team
• Knowledge of current behavioral management and de-escalation techniques
• Ability to deal with violent or potentially-violent clients
• Knowledge of and ability to use basic intervention skills
• Proficiency in MS Office – Word, Excel, Outlook

JOB CONDITIONS AND REQUIREMENTS:

• The work environment may subject staff to behavioral and medical problems that could be physically hazardous.
• Some local travel may be required
• Works in a clinical/crisis environment.

• Adheres to Common Ground policy on confidentiality.

Department:               Crisis Residential Units – Hendrie and Westcott

Reports To:                Nurse Manager

Classification:             Hourly                                                 Revised: 02/09

GENERAL DESCRIPTION:

Provides supportive intervention, assessment, and service planning in a protective environment. 

JOB FUNCTIONS:

• Conduct initial assessments on new admissions.
• Ensure daily progress notes reflects treatment plan, on assigned patient
• Conduct life style groups, as needed.
• Assist in the collection of appropriate client assessment information.
• Make appropriate emergency interventions.                            
• Monitor well being of clients.
• Order and monitor patient meals
• Participate in training and orientation of new staff.
• Provide adequate, accurate and timely documentation of case records.
• Adhere to established Quality Improvement Indicators
• Other duties as assigned

MINIMUM QUALIFICATIONS:

• High School diploma or GED; Associates Degree or higher preferred
• 1+ year experience providing services to persons with serious mental illness

OR

Completed a CMH/DCH approved training program for working with persons with mental illness

• Valid Drivers License and clean driving record

KNOWLEDGE, SKILLS, ABILITIES:

• Ability to work both independently and with a multi-disciplinary team.
• Ability to relate to clients with a variety of age, sex, economic and educational backgrounds, personality types and problems.       
• Ability to deal with violent or potentially violent clients.
• Ability to use basic intervention skills.
• Excellent communication skills, both written and verbal
• Proficiency in MS Office – Word, Excel, Outlook

JOB CONDITIONS AND REQUIREMENTS:

• The work environment may subject staff to behavioral and medical problems that could be physically hazardous.
• Works in a residential/clinical environment
• Adheres to Common Ground policy on confidentiality.   

Department:              Crisis Resource Center

Reports To:                Nurse Supervisor

Classification:            Hourly                                     Revised: 02/19

GENERAL DESCRIPTION:

Provides and performs clinical screening/assessments of client’s mental condition and determines the appropriate linkages to mental health services on-site and in the community.  Triage findings, when appropriate with psychiatric nursing staff and participates in the treatment/discharge planning. 

JOB FUNCTIONS:

• Assess client’s medical and mental condition. 
• Assure collection of appropriate client assessment and screening information, to include bio-psycho-social information, psychiatric and medication history, alcohol/drug information.
• Participate in conducting health assessment.
• Determine eligibility for crisis stabilization services, in-home stabilization services or appropriate referral to other community hospitals or agencies.
• Provide in-home crisis stabilization and short-term case management, as needed.
• Work with police, hospitals, group homes and all case management entities.
  • Monitor well-being of clients.
  • Provide adequate, accurate and timely documentation of case records.
  • Complete Service Activity Logs in accordance with departmental standards.
  • Adhere to established Quality Improvement Indicators.
  • Participate in training and orientation of new staff.
  • Perform other duties as assigned

SUPERVISION: None

MINIMUM QUALIFICATIONS:

• MSW
• LPC, LLP, or LMSW
• 2+ years experience in psychiatric screening and assessment
• Valid driver’s license and clean driving record

KNOWLEDGE, SKILLS, ABILITIES:

• Ability to apply and integrate theory, knowledge, values and practices of social work, crisis interventions and chemical abuse and dependency
• Ability to travel alone and/or with team members to provide services to consumers in the community
• Ability to relate to a diverse population of clients which includes a variety of age, sex, economic and educational background
• Ability to understand and apply the dynamics of systems theory
• Excellent communication skills, both written and verbal
• Ability to work both independently and with a multi-disciplinary team
• Knowledge of current behavioral management and de-escalation techniques
• Ability to deal with violent or potentially-violent clients
• Knowledge of and ability to use basic intervention skills
• Proficiency in MS Office – Word, Excel, Outlook

JOB CONDITIONS AND REQUIREMENTS:

• The work environment may subject staff to behavioral and medical problems that could be physically hazardous.
• Some local travel may be required
• Works in a clinical/crisis environment.

• Adheres to Common Ground policy on confidentiality.

Job Title:                    Receptionist

Department:               Crisis Resource Center

Reports To:                Director of Crisis Resource Center

Classification:             Hourly                                                  Revised: 02/09

GENERAL DESCRIPTION:

Provides receptionist support services to the Crisis Resource Center and Mobile Crisis Team.

JOB FUNCTIONS:

• Greet clients and direct them to appropriate areas.
• Answer telephones and transfer calls to the appropriate persons/departments; take and communicate messages to the appropriate persons/departments.
• Open and distribute daily incoming mail.  Check for outgoing mail and apply appropriate postage.

• Assist in office supply ordering, inventory and postage meter requirements.
• Change the CRC data back-up tape on a daily basis.
• Coordinate the completion of Incomplete Record Report.
• Prepare assessment packets and copy all material to be used.
• Record Maintenance and filing
• Perform other duties as assigned.

• Make Follow-up Survey calls and fill out responses appropriately.  Deliver completed forms to the Quality Improvement Administrative Assistant.

• Request case numbers for OCCMHA recipients (via Provider Connect)

SUPERVISION: None

MINIMUM QUALIFICATIONS:

• High School diploma or GED
• Previous telephone/receptionist experience

KNOWLEDGE, SKILLS, ABILITIES:

• Excellent communication skills, both written and verbal
• Good interpersonal skills
• Attention to detail
• Proficiency in MS Office – Word, Excel, PowerPoint, Outlook
• Ability to multi-task
• Comfortable interacting with special needs consumers.

JOB CONDITIONS AND REQUIREMENTS:

• The work environment may subject staff to behavioral and medical problems that could be physically hazardous.
• Works in an office/clinical environment.

• Adheres to Common Ground policy on confidentiality.

  Posting Date: 07-14-10 ]]> http://www.commongroundhelps.org/?feed=rss2&p=1144 0 http://www.commongroundhelps.org/?p=44 http://www.commongroundhelps.org/?p=44#comments Thu, 15 Jul 2010 12:00:48 +0000 admin http://commonground.bluefieldsound.com/?p=44 Welcome to Common Ground’s new and improved website.  We’ve kept some of the  old and added some new functionality and features designed to help us stay in touch with our online constituents–from supporters and community members to consumers and potential clients.

We’ve added more photos and the capability for posting more video and links to other sites.  We’ll be adding more news, more often as well as information about all the programs and services we offer. And of course we’ve made it easier for you to support us…you can safely send us a donation on our secured site.   We also encourage you to sign up to receive updates and news by adding your email address to our list located on the lower right side bar.

So take a tour and let us know  what you think… Is more information needed or is the current line up just about right? What else would you like to see on our new and improved website?   We’d love to hear from you.  Just drop our communications director a note at ljackson@commongroundhelps.org

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